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LUV BUG is committed to protecting the privacy of the people we conduct business with and who visit our website. We are also committed to building lasting relationships with our customers. In order to deliver products to you and to communicate with you we ask for your name, address, email and telephone number. We will only use this information in order to fulfill orders placed via our website, or to send you information that you may find relevant.

If you browse on-line and have not purchased anything, or provided any personal details, you do so anonymously.

If you choose to register as a Recognised Customer, you will be able to view your own confidential account information. As a Recognised Customer we may use your email address to contact you regarding an order. You will also be able to sign up to our optional email newsletters. You may decline, or unsubscribe from receiving emails other than those required to conduct business with you (eg; to send email confirmation of orders placed).

We do not sell, trade or rent out any personal information, including email addresses, to third parties. Once we no longer require submitted information we will take reasonable steps to destroy or de-identify that information. Any paper copies of orders are destroyed 6 months after we receive them using a secure document shredding company. We will also take reasonable steps to ensure that all personal information held is accurate and up to date. If you advise us in writing we will update any information that is inaccurate. Please be aware that if you link to other sites from our site they may contain privacy policies that differ from those of LUV BUG. To ensure your privacy is protected, we recommend that you review the privacy statements of any other Internet sites you visit.